Neteller – Operations and Support
In addition to payments and transfers, Neteller also offers a prepaid Mastercard for purchases. The Net+ virtual card avoids the need for a credit or debit card in physical version on compatible websites and can be used in eight currencies: British Pound, US Dollar, Euro, Japanese Yen, Australian Dollar, Canadian Dollar, Danish Krone, and Swedish Krone.
Along with deposits, you can also withdraw your money to your bank account. It does come at a €10 fee per transfer, though — if you're not enrolled in one of Neteller's VIP service levels: Bronze (a minimum annual transaction size of €10,000), Silver (€50,000), or Gold (€100,000). If you are planning to use Neteller for gambling, it might be useful to research a detailed Neteller Casino Comparison in order to find sites which have the most user-friendly ease and benefits.
Among the support options are 24/7 live chat and VIP specialist support, as well as phone support for each user — including country support phone numbers for Austria, Brazil, Japan, Spain, the UK, France, Germany, Italy, and Tunisia. There is also the option to access customer support via email, although the average response time ranges from 24 to 72 hours.
How to Use Neteller
The biggest advantage of using Neteller is that it is flexible and easy to pay. Customers in Austria can register, for free, on the site in a matter of seconds and fund their account using a number of payment methods. Neteller now has 15 deposit methods, such as Visa debit and credit cards, Klarna (Sofort), Giropay, Neosurf, and Bitcoin. There are fees on all the methods at 2.5%, although deposits above €20,000 incur a 0% fee (excluding any currency conversion fee).
Once users have received money in their Neteller account or have been paid money by Skrill, they can withdraw, spend, or transfer the money as they wish. Neteller is accepted by most online casinos nowadays. In fact, it is hard to find major sites that don't accept Neteller.
Advantages of Neteller
One of the great advantages of Neteller is that transfers to and from your bank account are not delayed. Naturally, banks like to slow down or delay transactions — especially those for online gaming. Neteller is a safe way to get around this issue.
When it comes to trust and security, Neteller is a reliable, established company with high volume transactions and satisfactory compliance with the law. It's reliable, particularly since they always have an active trust balance higher than the amount of money deposited by customers. They also use two-factor authentication and SSL encryption. Even VIP members have a 100% fraud protection.
Of course, one of the main reasons why online casino players and other customers use Neteller is that they do not have their personal financial data stored anywhere on the internet. This is especially important in the online casino context, because many people have an account with multiple sites and prefer not to leave their information everywhere. Another benefit is that people with more than a single account can store their gambling funds in one place — the Neteller account. With this aspect of withdrawing funds, you will not have holds or delays to receive your money when you need it.
With the convenience of an additional prepaid Mastercard, you are also able to access your funds online and offline. This is available for VIPs, who also have some additional advantages, including 0.8% cashback, higher transaction limits, and 1.35% cashback with the Neteller Wallet Booster Service. Because of this, high-volume users and high-rollers use Neteller very often. This advantage cannot be so easily exercised when you are a VIP in any of the three levels.
Conclusion
Neteller is one of the longest-standing and most reputable e-wallet services overall and most widely used in online casinos. You should be prepared to verify your identity to use the service for internet gambling. Be aware of any restrictions directly from the casinos on some bonus promotions. These are standard exceptions when dealing with e-wallets, however, and as a general e-wallet for online casinos, Neteller is among the best.
